f7max Safe Play Commitment

Responsible Gaming

Gaming at f7max should always be fun, entertaining, and within your means. Here's everything you need to stay in control — tools, tips, and honest guidance for every Filipino player on our platform.

Gaming Is Entertainment — Let's Keep It That Way

Here at f7max, we genuinely believe that online gaming should be one of life's enjoyable pastimes — the kind you look forward to after a long shift, something you share with friends during a big fight night, or a way to unwind after a busy week in Manila or Cebu. For the vast majority of our players, that's exactly what it is. Good times, fair games, and real excitement within a budget they're comfortable with.

But we're also realistic. We know that a small number of players can develop a problematic relationship with gambling over time — and when that happens, it can affect not just the player but their whole family. That's why f7max treats responsible gaming as a core product feature, not a footnote buried somewhere in our legal pages. The tools we've built, the policies we enforce, and the support we make available are all designed with one goal: making sure every f7max member stays in control of their gaming, their time, and their money.

Responsible gaming is a shared responsibility — between the platform and the player. f7max will always do our part. This page explains what that looks like in practice and what you can do if you ever feel like things are getting out of hand.

Remember: f7max is for adults 21 and older. Gambling involves real financial risk. Never bet with money you need for essentials like rent, food, bills, or your family's day-to-day needs. Set a budget and stick to it — always.

Your Responsible Gaming Toolkit

Six built-in controls available in every f7max account — use them anytime, instantly, with no approval required from our support team.

Deposit Limits

Set the maximum amount you can deposit per day, week, or month. Once your limit is reached, deposits are blocked for the rest of that period — no override possible until the period resets. Lowering a limit takes effect immediately; increasing one requires a 24-hour cooling period.

Session Time Limits

Choose how long you want each gaming session to last. When your session limit is reached, f7max will notify you and can automatically log you out. It's a simple way to make sure you stay aware of how long you've been playing — especially useful during late-night sessions.

Cooling-Off Periods

Take a break from f7max for a defined period — from 24 hours up to 6 weeks — without fully closing your account. During a cooling-off period, you cannot deposit, wager, or claim bonuses. Your account resumes automatically at the end of the period you selected.

Self-Exclusion

Voluntarily lock yourself out of your f7max account for a minimum of 6 months, with options up to permanent exclusion. This is our most serious responsible gaming tool and cannot be reversed during the active exclusion period. See the detailed self-exclusion section below.

Reality Check Alerts

Enable periodic on-screen reminders that show how long you've been playing in the current session and how much you've wagered. These pop-up reminders give you a regular moment to pause, assess, and decide whether to continue or call it a day.

Activity History

Your f7max account includes a full history of your deposits, withdrawals, wagers, and session durations. Reviewing your own activity honestly and regularly is one of the most effective ways to stay aware of your gaming habits and catch any warning signs early.

Choose the Limits That Work for You

Mix and match deposit and time limits to build a personalised safety net around your f7max gaming — all adjustable directly from your account settings.

Daily Deposit Limit

Cap how much you can add to your f7max account in a single 24-hour period.

Weekly Deposit Limit

A rolling 7-day limit that gives you more flexibility while still keeping you within a planned budget.

Monthly Deposit Limit

Set your total monthly gaming budget and stick to it — ideal for players who prefer a wider planning horizon.

Session Duration Limit

Limit how many hours you spend in a single continuous gaming session before being prompted to take a break.

Reality Check Interval

Set reminders to appear every 30, 60, or 90 minutes to keep you grounded and aware during longer sessions.

Warning Signs of Problem Gambling

Recognising the signs early makes a real difference. Be honest with yourself — and encourage the people around you to do the same.

Gambling with money meant for rent, bills, groceries, or your family's basic needs.

Chasing losses — placing more bets to try to recover money already lost.

Hiding your gaming activity from family members or lying about how much time or money you're spending.

Feeling anxious, irritable, or restless when you're not able to play — or when you try to stop.

Needing to bet larger and larger amounts to feel the same level of excitement as before.

Spending far more time gambling than you intended — starting with "just one game" and playing for hours.

Borrowing money from friends, family, or informal lenders (five-six) specifically to fund gambling.

Neglecting work, studies, family time, or personal responsibilities because of gaming.

Self-Exclusion: The Strongest Tool Available

If you feel that your gambling is getting out of control — or if you simply want a meaningful, enforced break — f7max's self-exclusion tool is the most powerful option available to you. Self-exclusion locks your account completely, blocking all access, deposits, and bonuses for the duration you choose. Once activated, it cannot be reversed during the active exclusion period. There are no exceptions and no "emergency" overrides.

Self-exclusion periods range from a minimum of 6 months to permanent exclusion. During a self-exclusion period, f7max will also suppress all promotional communications to your registered email address. We take this seriously because we know that for some players, receiving a bonus offer at the wrong moment can make things harder — not easier.

  1. 1
    Log In Access your f7max account through f7max Login.
  2. 2
    Go to Account Settings Navigate to the Responsible Gaming section in your account dashboard.
  3. 3
    Select Self-Exclusion Choose your exclusion period — 6 months, 1 year, 3 years, or permanent.
  4. 4
    Confirm & Submit Confirm your choice. The exclusion takes effect immediately and cannot be reversed.

Alternatively, you can contact our 24/7 live chat support team and request self-exclusion directly. Our support agents are trained to handle these requests with care and without judgment — they will action your exclusion immediately and ensure your account is fully locked before the conversation ends.

Quick Self-Check: Is Your Gaming Healthy?

Reflect honestly on the last 30 days of your gaming activity. If you answer "yes" to any of these questions, it may be worth taking a closer look at your habits.

  • Have you ever gambled beyond the budget you set for yourself at the start of a session?
  • Have you ever returned to gambling shortly after a loss with the intention of winning it back?
  • Have you skipped work, family time, or important responsibilities because of gambling?
  • Have you ever borrowed money or sold personal items to fund your gambling?
  • Do you feel that gambling is your primary way of relieving stress or boredom?
  • Have you kept your gambling activity a secret from a family member or close friend?
  • Have you ever felt that you can't stop gambling even when you want to?

If you answered "yes" to any of these questions, consider using f7max's deposit limits, cooling-off period, or self-exclusion tools to give yourself space and time away from gaming. Speaking to a trusted person in your life is also a meaningful first step. There is support available in the Philippines — you don't have to deal with this alone.

Support for Problem Gambling in the Philippines

f7max is not the only resource available to you. The Philippines has a growing network of support organisations, counselling services, and government bodies dedicated to helping people affected by problem gambling. We strongly encourage any f7max member who is concerned about their gambling behaviour — or the behaviour of someone they love — to reach out to a qualified professional.

PAGCOR Responsible Gaming Program

The Philippine Amusement and Gaming Corporation (PAGCOR) operates a Responsible Gaming Program that provides resources and support for Filipino players dealing with gambling-related problems. PAGCOR's program includes a national exclusion database, information resources, and referrals to counselling services. Players who self-exclude through PAGCOR's program can have their exclusion applied across multiple licensed gaming platforms and venues in the Philippines.

We encourage all f7max members to be aware of PAGCOR's responsible gaming resources. You can access information about PAGCOR's Responsible Gaming Program through their official government website (pagcor.ph) — please visit that address directly through your own browser. PAGCOR's responsible gaming support is available to all Filipino players, free of charge.

PAGCOR National Exclusion: If you wish to be excluded from all PAGCOR-licensed gaming establishments and platforms simultaneously — not just f7max — you can apply for national exclusion through PAGCOR directly. This is the most comprehensive form of self-exclusion available to Filipino players.

Additional Support Organisations

Beyond PAGCOR, several organisations in the Philippines provide confidential counselling, support groups, and crisis intervention for people affected by problem gambling. These include mental health professionals registered with the Philippine Psychological Association, social welfare services available through your local government unit (LGU), and community-based support groups in major cities including Manila, Cebu, Davao, and Quezon City.

If gambling-related financial stress is causing serious hardship for you or your family, please reach out to your barangay social welfare and development officer (BSWDO) for local assistance. Help is closer than you might think.

Protecting Vulnerable Players

f7max monitors gaming behaviour on the Platform for indicators of problem gambling, including unusual patterns of deposits, extended session durations, and rapid escalation of bet sizes. When our responsible gaming team identifies a pattern that may indicate a member is in distress, we will proactively reach out by email or in-platform message to share information about responsible gaming tools and support resources.

If you have a family member who you believe may be gambling problematically on f7max — and who you are concerned about — please contact our support team. While we cannot disclose account details to third parties, we can advise you on how to encourage your loved one to seek help and make use of the tools available to them.

Minors and Underage Access

If you share a device with a minor and use f7max, please take steps to ensure that children cannot access your account. This includes logging out after every session, never saving your login credentials on shared devices, and keeping your account username and password confidential. If you believe a minor has accessed your account or the f7max Platform, contact our support team immediately.

Play Smart, Play at f7max

You've got the tools, you've got the knowledge — now enjoy f7max the right way. Set your limits, stay within your budget, and have a genuinely good time with games built fair for every Filipino player.

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